We stand by our products 100%. If you change your mind about an item we offer a very simple, no quibble returns policy. Just contact us (firstname.lastname@example.org or click the [Contact Us] Facebook Message tab at bottom right of this page) within 14 days of item received with your order number to arrange your return.
We will cover the return postage and full refund if it is a Quality or shipping damage issues via original payment method (Paypal or credit card). Please keep the items in original new condition as best as you can, and carefully packed.
We will accept purchases made directly from BIKEgang (webshop or other sales channels). If your item has been purchased from other retailers, please contact them first. We are willing to help as a last resort to the products we distribute.